Terms & Conditions

Welcome to TMART PLATFORM PVT LTD (“Company”, “we”, “our”, or “us”). These Terms & Conditions govern your use of our e-commerce website and services. By accessing or using our website, you agree to comply with and be bound by these terms.

1. Use of Website

  • You must be at least 18 years old or using the website under parental supervision
  • You agree to use the website only for lawful purposes
  • You must not misuse the website by introducing viruses, hacking attempts, or fraudulent activities

2. Account Registration

  • You may be required to create an account to place orders
  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree to provide accurate and up-to-date information

3. Products and Pricing

  • All products listed are subject to availability
  • We reserve the right to modify prices at any time without prior notice
  • We strive to display accurate product descriptions, but errors may occur

4. Orders and Acceptance

  • Placing an order does not guarantee acceptance
  • We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraud
  • You will receive confirmation once your order is accepted

5. Payment Terms

  • Payments must be made through approved payment methods available on the website
  • All transactions are processed securely through third-party payment gateways
  • We are not responsible for payment failures due to technical issues

6. Shipping and Delivery

  • Delivery timelines are estimates and may vary based on location and external factors
  • We are not responsible for delays caused by logistics partners or unforeseen circumstances

7. Returns, Refunds, and Cancellations

  • Returns and refunds are governed by our Refund Policy
  • Orders can be cancelled before shipment
  • Once shipped, cancellation is not possible, but returns may be requested as per policy

8. Intellectual Property

  • All content on this website (logos, images, text, design, graphics) is the property of TMART PLATFORM PVT LTD
  • You may not copy, reproduce, or distribute any content without prior written permission

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the website
  • Our total liability shall not exceed the amount paid by you for the product

10. User Conduct

  • Use the website for illegal or unauthorized purposes
  • Post false, misleading, or harmful content
  • Interfere with the security or functionality of the website

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

12. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your data.

13. Termination

We reserve the right to suspend or terminate your access to the website without prior notice if you violate these terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of courts in [Insert City/State].

15. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be effective once posted on the website.

16. Contact Us

TMART PLATFORM PVT LTD
[TMART PLATFORM PVT LTD]
Email: info@tmartplatform.com